REFUND POLICY

Unfortunately, we cannot accept returns on items as these goods are perishable.

All products are sold on a no return for credit basis unless the goods are received in a damaged state or the products supplied are dissimilar to the original order. This includes incorrect products supplied, incorrect quantity or if the products are faulty.
You can always contact us for any return questions at perthcoffeeworx@outlook.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.